Work Order Status
To view the status of your work order, please follow the link that was provided to you via your preferred communication method.
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To view the status of your work order, please follow the link that was provided to you via your preferred communication method.
If you have questions about your work order or need further assistance, please contact our support team with your Work Order Number ready (1-800-292-4651).
Approved/Work Order Created: We have processed your request
Pending Dispatch: Waiting on a Technician to accept the work order
Equipment Ordered: Our team has placed a purchase order for your requested machines
Awaiting Vendor Address: Waiting on Technician to send shipping address
Pending Ship to Vendor: Preparing to send machines to Technician
Scheduled: A Technician has accepted the work order and is scheduling an agreed time to arrive
Return Trip Needed: Unfortunately, the work could not be completed and the Technician will have to set up a return visit
Completed: Your work order has been completed